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To activate your card, go to: activatewisely.com

You will need to choose a PIN (Personal Identification Number) and set up your direct deposit when you activate your card. For customer service, please call 1-866-313-6901.

Your employer should fund your card with your pay on payday.9 Once you activate and fund your card, you can use the card to purchase goods and services everywhere VISA® or Mastercard® debit cards are accepted and withdraw cash at all participating ATMs.5 You can view your balance on the free ADP Mobile Solutions app7, or at myADP.com.

Using Your Wisely Card
Point-of-Sale Purchase

Point-of-Sale Purchase

Use your card any place that accepts VISA or Mastercard, such as grocery stores, restaurants, gas stations, and retail stores.

Use as Signature or Debit

Use as Signature or Debit

  • Signature Transactions: These purchases do not require a PIN and are one of the most efficient ways to use your card. These transactions are without a fee.
  • Debit/PIN Transactions: These are PIN transactions and are best used when you want cash back from a merchant. These transactions are without a fee.
ATM Transactions

ATM Transactions

Access your money at ATMs worldwide. You can visit wiselypay.adp.com, or log into myADP.com or the free ADP Mobile Solutions app7 to find in-network, surcharge-free ATMs in your area, or visit allpointnetwork.com.10

Multiple Ways to Check Your Card Balance Without a Fee

Multiple Ways to Check Your Card Balance Without a Fee

You can check your current balance anytime for no fee by logging into your account on the free ADP Mobile Solutions app or at myADP.com. While you’re logged into your account, you can set up your email and text alerts7, including low balance and pending deposit alerts conveniently delivered to your email address or mobile phone.7

 

For iOS® and Android™ devices, log into myADP.com to access your card balance and transaction history without a fee.2, 7

 

Finally, you may check your balance at any in-network ATM without a fee.

Internet Purchases

Internet Purchases

There is no fee to make Internet purchases with your Wisely card.

Preauthorization Holds
Gas Stations

Gas Stations

When using your card at gas stations, it is best to prepay for the exact amount at the cashier. If you pay at the pump, a hold of up to $100 or more may be placed on your card. This hold may last up to 5 days. (Hold times may vary depending on the merchant.)

Restaurants

Restaurants

Restaurants may automatically add up to 25% or more to your bill to cover a tip. If you do not have a sufficient balance on your card to cover the amount, the transaction will be declined.

Hotels

Hotels

Hotels may place a hold on your account for your room reservation and is typically released upon checkout, but may last up to a couple of weeks.

Hold Times

Hold Times

Some merchants may require different authorization hold times. The information listed above is a reference and not a guarantee of hold length.

Using Your Wisely Card Outside of the U.S.A.

Using Your Wisely Card Outside of the U.S.A.

To use your Wisely card for transactions outside the U.S., including U.S. territories, you are first required to pass additional validation.

Lost or Stolen Cards5

Lost or Stolen Cards5

Report a lost, stolen, or damaged card to our call center immediately by calling 866-313-6901. We will cancel your card and transfer the funds to a new card that will be sent to you. If you would like to access your funds prior to receiving your replacement card, please ask the representative to authenticate a Wisely Check by ADP. The check can be found in your original Wisely Card Welcome Kit. Once the Wisely Check is authenticated, the representative will provide you with the available balance and your 6-digit authentication number, which you must record on the check. Funds for that check will immediately be deducted from your card balance to allow payment when presented (you CANNOT change the check amount or the check will be returned).

Card PIN Issues/Reset

Card PIN Issues/Reset

If you forget your PIN or would like to change it, you can do so by accessing the cardholder website at myADP.com, on the free ADP Mobile Solutions app7, or by calling Cardholder Services.

What transactions are not allowed

What transactions are not allowed

You cannot use the Wisely card for unlawful Internet gambling or any illegal transaction.

Fees For The Card

Fees For The Card

There is a charge for using certain features on your Wisely card. Please refer to your Wisely card Fee Schedule for applicable usage fees. You can view your Wisely card Fee Schedule at any time on the free ADP Mobile Solutions app7 or at myADP.com.

Get Your Money Off the Card Without a Fee

Get Your Money Off the Card Without a Fee

You can go to any participating bank and withdraw all of your money to the penny. Inform the teller you wish to do an over-the-counter transaction, and tell them the amount you would like to withdraw. You may be asked to show your ID.

 

You can check your current balance without a fee by logging into your account on the free ADP Mobile Solutions app7, or online at myADP.com.

Your Wisely Card is FDIC Insured

Your Wisely Card is FDIC Insured

The amounts that you load on your Wisely card are insured by the Federal Deposit Insurance Corporation (“FDIC”) up to the maximum amount provided by applicable law provided the card is registered in the name of the primary cardholder. Your money is also protected by Regulation E and the Mastercard Zero Liability Policy.11

Fraud Protection11

Fraud Protection11

Signature-based transactions that qualify are protected by either the VISA or Mastercard Zero Liability Policy. The Zero Liability Policy provides protection from unauthorized purchases. Other restrictions may apply. You may also have other protections under applicable law, such as federal Regulation E, which implements the Electronic Funds Transfer Act. Please refer to the Cardholder Agreement you received when you enrolled for the Wisely card, view the Cardholder Agreement on the free ADP Mobile Solutions app7 or at myADP.com.

Access to Your Wisely Card Account
Access Your Card Account Online

Access Your Card Account Online

Go to myADP.com and log in. If you do not currently have a myADP account, click on the “Register Now” button under the New User section of User Login. Select a username and password. On future visits, only your username and password will be required.

Mobile Access7

Mobile Access7

Access your card account anywhere, anytime. You can check card balances, transfer funds, pay bills, find ATMs, and much more. Visit myADP.com from any web-enabled device.

Account Alerts7

Account Alerts7

Email or text messaging alerts can be set up for each deposit and when your card falls below a specified dollar amount.

 

Go online to your card account to set up your alerts today at myADP.com.

Transaction History

Transaction History

Your transaction history and recent transactions are available when you log into your account on the free ADP Mobile Solutions app7 or at myADP.com. If you do not have online access, you may contact Cardholder Services to request your transaction history at no charge. You can request that the transaction history be mailed to you at your request. A fee for mailing the history may apply; see your Cardholder Fee Schedule.

Adding Money from Other Sources1, 8

Adding Money from Other Sources1, 8

If you pass a validation process, the primary cardholder can load money from multiple employers and sources, such as your annual tax refund, government benefits and child support payments to the primary cardholder’s prepaid account. Simply provide your Wisely card’s routing and account numbers to the entity initiating the payment. You may request your routing and account numbers through the cardholder website by logging into your account on the free ADP Mobile Solutions app7 or at myADP.com.

Transferring Funds to My Bank Account

Transferring Funds to My Bank Account

If you pass a validation process, you can also transfer funds off the card to other financial accounts. Call customer service for more information about the validation process. It may take 3 business days to enroll and validate an account at another financial institution. Once an account is validated, it may take up to 3 business days to complete each transfer.

Additional Deposits

Additional Deposits

You can load additional funds onto your card at any Western Union location in the United States (third-party load fees may apply). For more information on how to load funds from Western Union, log into your cardholder account at myADP.com or visit https://wiselypay.adp.com/my-card/.

Ingo® Money4

Ingo® Money4

Deposit a check with Ingo® Money by snapping a photo and following the prompts in the free ADP Mobile Solutions app.7 Approval times vary depending on the type of check and approval from Ingo®.

 

The maximum load limits to your Wisely card via Western Union or Ingo® are currently as follows4:

  • $1,500 per transaction
  • $3,500 per day
  • $5,000 per month

ADP may increase or decrease these limits from time to time at its discretion and without notice to you.

Request a Card for a Spouse or Family Member3

Request a Card for a Spouse or Family Member3

Log into your account at myADP.com or call Cardholder Services to obtain up to three additional cards. You and all secondary cardholders may be required to pass an additional validation process. Once secondary cards are activated, you will be able to move funds to your secondary cardholders.

Each secondary cardholder only has access to the funds allocated to such secondary cardholder’s card. The primary cardholder can transfer funds to and from the secondary cards.

Additional Wisely Card Features
Bill Pay1, 4

Bill Pay1, 4

Pay merchants who accept VISA or Mastercard debit cards directly with your card without a fee.

 

Contact your billers/retailers for their direct bill payment options. You will also be able to use the services of a third-party bill pay provider by logging into your account on the free ADP Mobile Solutions app7 or at myADP.com. Click on link to the third party’s website once logged in. Please refer to the separate terms & conditions and fees pertinent to the bill payment service provider.

Apple Pay® /Samsung Pay® / Google Pay™

Apple Pay® /Samsung Pay® / Google Pay™

Wisely cards can be added to mobile wallets for use at participating stores, online and on apps that accept Apple Pay, Samsung Pay, and Google Pay™.

1No Purchase Necessary to Enter or Win. Purchasing Will Not Increase Your Odds of Winning. PIN-Based Debit & International Transactions Not Eligible for Automatic Entry. Begins 1/1/18 at 12:00:01AM Pacific Time (“PT”), ends 12/31/18 at 11:59:59PM PT (“Promo Period”), & consists of (12) Monthly Entry Periods (“Monthly Period”) & (4) Quarterly Entry Periods (“Quarterly Period”) as outlined below. Open to legal permanent US residents, 18+ or legal age of majority. Void in Guam, Puerto Rico & where prohibited. To enter using your card – 1) Monthly Period – Automatically receive (1) entry for (10) or more qualifying signature purchases made with your ALINE Card by ADP® or Global Cash Card Prepaid Visa (collectively, “Card”) during any Monthly Period per below; 2) Quarterly Period – Automatically receive (1) entry for (90) or more qualifying signature purchases made with your Card during any Quarterly Period per below; or 3) Enter without purchase & receive (2) entries ((1) each for the Monthly & Quarterly Period), hand print name, complete address, phone, date of birth, & “Global Cash and ALINE Card Visa Sweepstakes” on a plain 3” x 5” paper & mail it in a sealed, stamped & hand printed #10 envelope to: Global Cash and ALINE Card Visa Sweepstakes, 211 Greenwood Ave. 2-2, Promo 507, Bethel, CT 06801 during the Promo Period & rec’d by the applicable Mail-In Entry Period. Limit (1) entry per Monthly & Quarterly Period, regardless of entry method. Monthly Period 1 (1/1/18 – 1/31/18), Mail rec’d by 2/7/18 & Drawing 2/12/18; Monthly Period 2 (2/1/18 – 2/28/18), Mail rec’d by 3/7/18 & Drawing 3/12/18; Monthly Period 3 (3/1/18 – 3/31/18), Mail rec’d by 4/9/18 & Drawing 4/10/18; Monthly Period 4 (4/1/18 – 4/30/18), Mail rec’d by 5/7/18 & Drawing 5/10/18; Monthly Period 5 (5/1/18 – 5/31/18), Mail rec’d by 6/7/18 & Drawing 6/11/18; Monthly Period 6 (6/1/18 – 6/30/18), Mail rec’d by 7/9/18 & Drawing 7/10/18; Monthly Period 7 (7/1/18 – 7/31/18), Mail rec’d by 8/7/18 & Drawing 8/10/18; Monthly Period 8 (8/1/18 – 8/31/18), Mail rec’d by 9/7/18 & Drawing 9/10/18; Monthly Period 9 (9/1/18 – 9/30/18), Mail rec’d by 10/9/18 & Drawing 10/10/18; Monthly Period 10 (10/1/18 – 10/31/18), Mail rec’d by 11/7/18 & Drawing 11/12/18; Monthly Period 11 (11/1/18 – 11/30/18), Mail rec’d by 12/7/18 & Drawing 12/10/18; Monthly Period 12 (12/1/18 – 12/31/18), Mail rec’d by 1/7/19 & Drawing 1/10/19; Quarterly Period 1 (1/1/18 – 3/31/18), Mail rec’d by 4/9/18 & Drawing 4/10/18; Quarterly Period 2 (4/1/18 – 6/30/18), Mail rec’d by 7/9/18 & Drawing 7/10/18; Quarterly Period 3 (7/1/18 – 9/30/18), Mail rec’d by 10/9/18 & Drawing 10/10/18; Quarterly Period 4 (10/1/18 – 12/31/18), Mail rec’d by 1/7/19 & Drawing 1/10/19. Non-winning entries received for one Monthly or Quarterly Period drawing will not carry forward to subsequent Monthly or Quarterly Period drawings (however entries from each Monthly Period will continue to count towards their respective Quarterly Period drawing). Odds of winning will depend on the number of eligible Entries received for each applicable drawing. Limit one (1) Prize per person, immediate family member, or household. Prizes: Total ARV of all prizes=$120,000. Taxes: Winners’ responsibility. (36) Monthly Prizes: (1) First Prize/Per Monthly Period: $3,500 loaded onto winner’s Card (Approximate Retail Value (“ARV”) = $3,500/each). (1) Second Prize/Per Monthly Period: $1,000 loaded onto winner’s Card (ARV= $1,000/each). (1) Third Prize/Per Monthly Period: $500 loaded onto winner’s Card (ARV= $500/each). Four (4) Quarterly Grand Prizes: (1) Grand Prize/Per Quarterly Period: $15,000 loaded onto winner’s Card (ARV= $15,000/each). If winner does not have a Card, prize will be awarded in the form of a check. For full Rules, visit visacardholdersweeps.com or send a SASE to: Global Cash and ALINE Card Visa Sweepstakes Winners, 211 Greenwood Ave. 2-2, Promo 501, Bethel, CT 06801. Global Cash Card Visa Prepaid Card is issued by MetaBank®, member FDIC, pursuant to a license by Visa U.S.A. Inc. MetaBank® is not a sponsor of the optional sweepstakes. Card may have fees that reduce winnings. Funds do not expire. Sponsor: ADP, LLC., One ADP Boulevard, Roseland, NJ 07068. The ALINE Card by ADP is issued by MB Financial Bank, N.A., Member FDIC, pursuant to licenses from Visa U.S.A. Inc. and Mastercard International, Inc. Global Cash Card Visa Prepaid Card is accepted everywhere Visa debit cards are accepted.

Upgrade your card today for FREE!

 

Upgraded cardholders get access to premium features that allow you to add funds to your cards from a variety of places:

 

Second jobs
Western Union
Moneygram
Government benefits
More

 

Upgrade now. We’ll walk you through it.
Call us at 1-866-313-6901